• What should do if the Bluetooth connection is unstable?

If the Bluetooth connection is frequently interrupted, it may be that the speaker or the connected device is undercharged, or because the distance between them is outside the effective Bluetooth range. Please make sure that the device is fully charged and stays within the effective connection range.

• What can do if the phone won't connect to the speaker?

1.Make sure the Bluetooth speaker is powered on and your device's Bluetooth function is also on.

2.If pairing is still not possible, try to shorten the distance between the Bluetooth speaker and your device to make sure there are no obstacles between them.

3.If the problem persists, try turning off the Bluetooth function on both the Bluetooth speaker and your device, then turn it back on and try pairing.

4.In some cases, resetting the Bluetooth speaker to factory settings and then trying to pair again may also help resolve the problem.

• What should do if the Bluetooth speaker is unresponsive or slow to respond?

You can try to turn off your Bluetooth device, wait for a few seconds and turn it back on, or check if there are other Bluetooth devices interfering with the signal transmission.